Notice from the Health Service Center About the novel coronavirus (COVID-19)

In order to prevent the spread of the coronavirus, you are advised to wash your hands regularly (to prevent infection from direct contact) and to cover your nose and mouth when in public by wearing a face mask (to prevent infection from air droplets).
In the event that you display cold-like symptoms, you should take off from work or school and stay home until you recover. Take care to prevent risk of infection by avoiding public places, especially where there might be large gatherings of people. The elderly and those with preexisting health conditions should be particularly vigilant when observing social distancing practices, as carriers of the virus may be asymptomatic.

The Ministry of Foreign Affairs has recognized the severity of this global pandemic and has subsequently issued a health notice (on the 25th of March), raising the warning level of all foreign countries to level 2. You are advised to refrain from all unnecessary international travel. Additionally, according to the state of emergency that was declared earlier this month, you are advised to stay at home and avoid all unnecessary domestic travel.

Event organizers have been advised to prioritize preventing the spread of infection and to consider the risk of holding an event, taking into account the "three Cs" : 1. Closed spaces with poor ventilation, 2. Crowded places with many people nearby, 3. Close-contact settings where close-range conversations may occur. Be advised that risk of infection also increases when the three Cs overlap. You are advised not to attend events even if they are held.

We can imagine that the unpredictability of the situation is causing undue stress for some. People refer to the following links, which contain tips on how to cope with anxiety and stress during this time: ( for students , for staff )

We will review this information as necessary while closely monitoring the global situation and the spread of the virus, so please look out for the latest information.

>>>Those returing from foreign countries or from prefectures that have been designated as "special alert
   prefectures" should click here

>>>Those who have not travelled internationally nor travelled to prefectures designated as "special alert
   prefectures" should click here




Those returing from foreign countries or from prefectures that have been designated as "special alert prefectures"


Upon arrival in Japan / upon return from a "special alert prefecture"

1.Those returning from foreign countries or from prefectures that have been designated as "special alert
  prefectures" should contact the Health Service Center.
  Phone number:086-251-7217 (Weekdays 8:30 - 17:00)
2.Fill out the "Medical Questionnaire" and send it to the Health Service Center via fax or e-mail.
  Mail:hokekan1@cc.okayama-u.ac.jp FAX:086-251-7222
3.Even those without any symptoms are advised to self-quarantine for 14 days from their day of arrival and
  monitor their health by checking their temperature twice daily. Additionally, returnees are advised to keep
  washing their hands regularly and to wear a mask.
  Fill out the "Progress Report" and send it to the Health Service Center via fax or e-mail.

Consultation guidelines regarding the new coronavirus (COVID-19)

Things to keep in mind before seeking remote or direct consultation 

1.If you develop a fever or any cold-like symptoms, please stay at home and avoid going outside unnecessarily.
2.If you develop a fever or any cold-like symptoms, please take your temperature daily and record it.

Guidelines for foreigners returning to Japan from international travel who wish to contact the Consultation Center

1.Those who experience the following symptoms should contact the Okayama City General Consultation
  Counter for Foreign Residents.(English , Chinese , Korean , Vietnamese
    ・ A fever of 37.5℃ or highter ; cold-like symptoms, including coughing, diarrhea, muscle pain, etc.
    ・ Prolonged fatigue or breathlessness
2.In particular, those experiencing shortness of breath are at risk of contracting pneumonia and should contact
  the Okayama City General Consultation Counter for Foreign Residents as soon as possible. After conveying
  your arrival history, you may be instructed to visit a medical institution or hospital to undergo a check-up.
  In the event that your symptoms worsen rapidly, and you need to contact an ambulance, please call 119.
3.If you have any trouble contacting the Okayama City General Consultation Center for Foreign Residents,
  please contact one of the medical intuitions below, which have been designated for treating infectious
  diseases in Okayama prefecture :
   Okayama City : Okayama City Hospital TEL 086-737-3000
   Kurashiki City : Kurashiki Central Hospital TEL 086-722-0210
   Tsuyama City : Tsuyama Central Hospital TEL 0868-21-8111
4.After consulting with a doctor, if you are infected COVID-19 or it is suspected that you are infected with the
  virus, please contact the Health Service Center as soon as possible.
  Phone number:086-251-7217 (8:30-17:00 on weekdays)

What to do after receiving remote consultation 

1.If you contact the Okayama City General Consultation Counter for Foreign Residents and you are advised to
  go to a particular medical institution, please go to the designated medical institution.Please do not make
  appointments for consultation at multiple medical institutions.
2.When attending a consultation, please take care to observe good hygienic practices ; wash your hands and
  take care to cover your nose and mouth when you sneeze by using a mask, tissue, handkerchief, or sleeve.


Finally, when seeking remote or direct consultation, it is important to remain calm while honestly giving your personal information and explicitly explaining your condition.
Information is updated regularly, so please make sure that you are up to date on the latest information.


Health Service Center TEL 086-251-7217

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 Those who have not travelled internationally nor travelled to prefectures designated as "special alert prefectures"

Things to keep in mind before seeking remote or direct consultation 

1.If you develop a fever or any cold-like symptoms, please stay at home and avoid going outside unnecessarily.
2.If you develop a fever or any cold-like symptoms, please take your temperature daily and record it.

Guidelines for foreigners returning to Japan from international travel who wish to contact the Consultation Center

1.Those who experience the following symptoms should contact the Okayama City General Consultation
  Counter for Foreign Residents.(English , Chinese , Korean , Vietnamese
    ・ A fever of 37.5℃ or highter ; cold-like symptoms, including coughing, diarrhea, muscle pain, etc.
    ・ Prolonged fatigue or breathlessness

2.The following groups of people have been shown to be at higher risk for severe illness from COVID-19 and
  should contact the Consultation Center if symptoms continue :

   ・People 65 years and older
   ・People with underlying medical conditions, including those with diabetes serious heart problems,
     respiratory diseases (e.g. , COPD), chronic kidney disease undergoing dialysis, etc.

   ・People who are immunocompromised, including those on immunosuppressants or those undergoing
     cancer treatment.

3.Likewise, prognant women may be at increased risk of severe illness and should contact the Okayama City
  General Consultation Counter for Foreign Residents
if they develop symptoms that continue for more than 2
  days.

  4.After consulting with a doctor, if you are infected COVID-19 or it is suspected that you are infected with the
  virus, please contact the Health Service Center as soon as possible.
  Phone number:086-251-7217 (8:30-17:00 on weekdays)

What to do after receiving remote consultation 

1.If you contact the Okayama City General Consultation Counter for Foreign Residents and you are advised to
  go to a particular medical institution, please go to the designated medical institution.Please do not make
  appointments for consultation at multiple medical institutions.
2.When attending a consultation, please take care to observe good hygienic practices ; wash your hands and
  take care to cover your nose and mouth when you sneeze by using a mask, tissue, handkerchief, or sleeve.

Finally, when seeking remote or direct consultation, it is important to remain calm while honestly giving your personal information and explicitly explaining your condition.
Information is updated regularly, so please make sure that you are up to date on the latest information.


Health Service Center TEL 086-251-7217

 Back