Policy on Accepting Foreign Patients

Policy on Accepting Foreign Patients

1. Basic Policy
    We respect the diversity of cultures, religions, and individual values, and strive to create an environment in which foreign patients can receive medical care with peace of mind.

2. Language Support
    We help foreign patients access medical care without language barriers by providing medical interpretation services and multilingual information.

3. Transparency of Medical Fees and Insurance
    We provide clear information on medical fees and insurance for foreign patients, and offer an environment where these details can be reviewed prior to treatment.

4. Ensuring Quality and Safety of Medical Care
    We ensure that all treatments are provided based on informed consent and are committed to establishing a system that enables appropriate responses even in emergency situations.

5. Staff Education
    We strive to provide high-quality medical services by fostering multicultural understanding and conducting training to develop skills for assisting foreign patients.

6. Continuous Improvement
    We continuously improve our system for accepting foreign patients by incorporating their feedback.

In accordance with the above guiding principles, we are committed to creating a medical environment where foreign patients can receive care safely and experience peace of mind.
April 22, 2025: Decision by the Director of Okayama University Hospital