OKAYAMA UNIVERSITY HOSPITAL

For foreign patients who visit our hospital

※If you are visiting our hospital for the first time, you must make an appointment through another medical institution. 
Click here for this information in Chinese

※ Our hospital is designated an official advanced treatment facility for highly specialized medical care. As such, our tertiary care referral system is structured for treatment of persons who are either seriously ill or seriously injured.
Persons experiencing a comparatively mild medical problem, are urged to consult a primary care or secondary care medical facility for referral treatment. Okayama City maintains a hospital rotation system that makes available continuous medical-care services in each area of the city.
Note that even if non-emergency treatment is accepted, there is a possibility that you have to wait for many hours when doctors are busy administering emergency care.
You can search the following URL for other hospitals or clinics.
OKAYAMA Medical Information Network

◆For those who are covered by the public health insurance system of Japan  

Attention

Please show us your public health insurance card of Japan at the reception desk, together with a photo ID card (residence card or passport). We might be unable to provide you with medical care if you have neither of these. These are required for the preparation of statistical data when we are asked to report on each patient’s nationality and language to avoid accidental misidentification during examination and treatment. Your cooperation is appreciated.

 

◆For those who are not covered by the public health insurance system of Japan

　Okayama University Hospital charges foreign patients who are not covered by the public health insurance system of Japan 30 yen per point of medical fee.
  (There is a possibility that your medical expenses will be high depending on your treatment.)
  In addition, If you are admitted to the hospital, you MUST pay all the estimated medical expenses as a deposit BEFORE admission.  
　Those who will be charged at a rate of 30 yen per point of medical fee include patients of Japanese citizens living overseas without valid Japanese public health insurance.

For patients who must determine the availability of examination and treatment in Japan

   For overseas patients who want a consultation or treatment at our hospital, please first contact the address shown below. Overseas patients must contact us via a medical coordinator company or The National University Hospital Medical Cooperation Network , for safe and reliable medical care.
Our physicians will determine on your acceptance as a patient, comprehensively, based on your prior medical information, imaging data interpretation, expected benefits of our services, and so on.
Thank you in advance for your understanding and cooperation for smooth consultation and treatment. The patient also must cover the expenses for medical coordination.  

  ※ Please read “Okayama University Hospital Patient Instructions”PDF in advance.
      A patient should agree to the contents before a consultation.

◆Emergency Assistance Japan Co., Ltd.
International Medical Coordination Department #1
Telephone: 03-3811-8600 from Japan, or +81-3-3811-8600 internationally
E-mail: mj-info@emergency.co.jp
HP: http://maj.emergency.co.jp/

◆KOBE INTERNATIONAL MEDICAL SUPPORT CO.,LTD.
Telephone: 078-600-2448 from Japan, or +81-78-600-2448 internationally
E-mail: mail@kims.co.jp
HP: http://www.kims.co.jp/


 

◆Patients using The National University Hospital Medical Cooperation Network

Please fill in all the required fields in the form below.
https://network.ipac.kyushu-u.ac.jp/english/

Attention

Please show us the following information at the reception desk:
(1) Your photo ID card (residence card or passport) and
(2) Your insurance (travel insurance, medical insurance).
We might be unable to provide you with medical care if you have neither of these.
These are required for the preparation of statistical data when we are asked to report on each patient’s nationality and language to avoid accidental misidentification on examination and treatment. Your cooperation is appreciated.  
 
 

◆For patients with sudden illness

For short-stay (less than 3 months) visitors on (business) trip, etc. who are not covered by the public health insurance system of Japan

  Please bring your passport and a document showing your insurance number of travel insurance or medical insurance.
 

For long stay (over 3 months) students or workers, etc. who are covered by the public health insurance system of Japan

  Please bring your public health insurance card of Japan.

 

Attention

Please show us the following information at the reception desk:
(1) Your photo ID card (residence card or passport) and
(2) Your insurance (travel insurance, medical insurance).
We might be unable to provide you with medical care if you have neither of these.
These are required for the preparation of statistical data when we are asked to report on each patient’s nationality and language to avoid accidental misidentification on examination and treatment. Your cooperation is appreciated.  

 

◆Payment method

Payment is accepted by cash, cash card (debit card) or credit card (JCB，AMEX，VISA，Master Card，DinersClub，Discover）.

 

 

◆Inquiry contacts

We might be unable to respond to inquiry e-mails depending on circumstances or related details. 
We are not able to answer any question on diseases or treatment methods: please ask such questions in a consultation.

Many wrong number calls to our contact have been reported: please make sure to call the correct number.
2-5-1 Shikata-cho, Kitaku, Okayama 700-8558 Japan
TEL.+81-86-223-7151 Mon-Fri 9:00AM～5:00PM
Email : kokusai-shinryou@okayama-u.ac.jp